Legal
The agreement between you and Vintify: what we provide, what you pay, how to cancel, and where you stand if something goes wrong.
Last updated 11 October 2026
Vintify is a UK business operating from the United Kingdom, and is the trading name used throughout these pages. Our full registered business details are published here before any paid subscription opens, and are available on request at any time at hello@getvintify.com.
In these terms, “we”, “us” and “Vintify” mean that business, and “you” means the person or business using the service.
You can reach us at hello@getvintify.com. We aim to reply to every message within 72 hours.
These terms form a contract between you and us. Please read them before you subscribe: by paying for a plan or signing in to the app, you accept them.
Vintify is an inventory and profit tracker for people who sell on Vinted and eBay, delivered through getvintify.com, the Vintify web app and the members’ Discord server (together, the “Service”).
Vintify is an independent product. We are not affiliated with, endorsed by, sponsored by or partnered with Vinted, eBay or Discord. Their names are trademarks of their owners and are used here only to describe what our software works with.
The app reads your own Vinted account using a token you copy from your own logged-in browser and paste into the app, and your own eBay account through eBay’s official sign-in. We never ask for, receive or store a Vinted or eBay password. The Vinted connection is not an official Vinted integration, and we say so wherever we describe it.
You sign in to the app with Discord. Your plan is recognised through the role it gives you in the members’ Discord server. We hold no password for you, because there is none.
You must be at least 18 and able to enter into a contract. Vintify is built for people selling in the United Kingdom: the app can keep books in several currencies, but its tax report follows UK rules and nothing in it is advice for another country.
You are responsible for your Discord account and for everything that happens under your Vintify account. Tell us immediately at hello@getvintify.com if you think someone else has access to it.
There is one Vintify plan. It includes every screen in the app and membership of the members’ Discord. You can pay for it monthly, or once for lifetime access, as you choose at checkout. The price is shown at checkout before you pay and on the pricing page of this site.
New monthly subscribers get a 7-day free trial. We ask for payment details when the trial starts, we take nothing during it, and we tell you before it ends. Cancel any time before it finishes and you are not charged. There is one free trial per person: if your card, email address or Discord account has had the monthly plan before, a new monthly plan starts at the full price, and checkout says so before you pay.
After any trial, a monthly plan renews automatically at the end of each month until you cancel. Payment is taken by Stripe, which handles your card details; we never see them.
Lifetime access is a single payment for access to Vintify, with every feature and update, for as long as the service exists. It has no trial and nothing renews. If we ever close the service, we will give lifetime members at least 90 days’ notice and the means to export everything.
Prices include VAT where it applies. If we change the price of the plan we will tell you by email at least 30 days beforehand, and the new price only applies from your next renewal; you can cancel before then and pay nothing further. A price you have already paid never changes retrospectively.
Where we offer a promotional rate, we will say plainly at the time how long it lasts.
Your plan includes membership of a private Discord server for Vintify members. Discord is optional. If you subscribe with your email, your plan belongs to that address and you sign in to the app with a link we send to it; you can join the server later and link your plan to your Discord account. If you subscribe with Discord (or, on some checkout links, give us your Discord username), your plan belongs to that Discord account and a role is applied to it in the server. Signing in with Discord before you pay also adds that account to the server, with your permission on Discord’s own screen. The role is what opens the members’ channels and the app.
The server has its own rules, posted inside it, and Discord’s own terms of service apply to everything you do there. We may remove a member who breaks the server rules, and a member who seriously or repeatedly breaks them may lose their plan under the “Ending the agreement” section below.
If your plan lapses, the role is removed and the members’ channels close to you. Your Vintify data is not deleted by that; see “Your data”.
If you are a consumer, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you 14 days from the day you subscribe to change your mind and cancel for a refund. You do not need a reason.
Because Vintify is a digital service you can use straight away, the law lets you ask us to start before the 14 days are up. When you subscribe we ask you to confirm two things: that you want access immediately, and that you understand you lose the right to cancel once the service has been fully performed. If you give that consent and then cancel during the 14 days, we may charge you a proportionate amount for the period you had access, and refund the rest.
If you would rather keep the full 14-day right, do not tick that confirmation. Tell us at hello@getvintify.com and we will hold your access until the period ends.
To cancel within the 14 days, email hello@getvintify.com. You may use the model cancellation form in the 2013 Regulations, but you do not have to. We will refund you using the same payment method within 14 days of being told.
These rights apply to consumers. If you subscribe wholly or mainly for the purposes of a trade or business, the 14-day cancellation right does not apply to you by law.
Outside the 14-day period: cancelling stops the next payment and you keep access until the end of the period you have already paid for. We do not refund part-periods, except where you have a statutory right to a refund because something has gone wrong on our side.
Under the Consumer Rights Act 2015, digital content and services must be of satisfactory quality, fit for purpose, and as described. If Vintify does not meet that standard, you are entitled to have it put right, and to a price reduction or refund if we cannot.
Nothing in these terms takes those rights away or cuts them down. If any part of these terms conflicts with them, your statutory rights win.
If something has gone wrong, please tell us at hello@getvintify.com first; we would much rather fix it. If we cannot resolve it between us, you are free to take the matter further; nothing here stops you.
You agree not to:
Vintify works by reading your own marketplace accounts. Vinted and eBay can change how their sites and APIs work, restrict automated access, or take action against accounts, at any time and without warning us or you.
We design conservatively to reduce that risk: the app only reads, it never lists, reprices, messages or buys on your behalf, and requests are paced. We cannot promise that eliminates the risk, and we say so plainly rather than burying it.
You are responsible for your marketplace accounts and for staying within their rules. If a marketplace restricts or closes your account, Vintify may stop being useful to you, and that is not something we can undo.
Vintify produces figures, including profit and tax-year summaries, from the data it holds. They are a tool to help you keep your own records. They are not tax, accounting, legal or financial advice, we do not estimate the tax you owe, and we are not your accountant.
You remain responsible for what you file with HMRC and for checking the numbers before you rely on them. If anything material turns on a figure, have a qualified accountant confirm it.
Your business data stays yours. We do not sell it, and we do not use it to train models for anyone else.
Your marketplace data can include personal data about your buyers. The app keeps no buyer addresses, but for whatever buyer data does pass through it you are the controller and we act as your processor; the terms governing that are set out in our Privacy Policy, which forms part of this agreement.
You can export everything from inside the app at any time, and you can delete your account and its data from Settings or by emailing hello@getvintify.com.
We work to keep Vintify available and reliable, but we do not promise it will be uninterrupted or error-free. We may need to take it down for maintenance, and we will give notice where we reasonably can.
We improve and change the product regularly, and the app’s own “What’s new” page records what shipped. If we remove a feature you rely on, or make a change that materially reduces what you are paying for, we will tell you at least 30 days beforehand and you may cancel and receive a proportionate refund of anything you have paid for the period after the change.
We do not exclude or limit our liability where the law does not allow it. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for your statutory rights as a consumer.
Subject to that, we are not liable for losses that were not reasonably foreseeable when you subscribed, for loss of profit, revenue or business opportunity, or for any restriction or closure of your marketplace accounts.
Subject to the same, our total liability to you in any 12-month period is limited to the greater of the amount you paid us in that period and £100.
If you use Vintify for business purposes, you accept that these limits are reasonable given the price of the service, and that you are responsible for keeping your own records independently of it.
You can cancel at any time from the app’s billing page, or by emailing hello@getvintify.com.
We may suspend or end your access if you seriously or repeatedly breach these terms, for example by using Vintify unlawfully, by trying to compromise our systems, or by abusing other members. Where it is reasonable to do so, we will warn you first and give you a chance to put it right.
If we end your access for a reason that is not your fault, we will refund the unused part of anything you have paid.
After your plan ends you can still sign in to download or delete your data and to see your past receipts. If you do neither, we delete the data as described in the Privacy Policy.
If a court finds part of these terms unenforceable, the rest continues to apply.
We may transfer this agreement to another business, for example if Vintify is sold. We will tell you if that happens, and it will not reduce your rights. You may not transfer your account to someone else without our agreement.
Nobody other than you and us can enforce these terms.
We are not responsible for failing to meet our obligations where the cause is genuinely outside our reasonable control, and we will tell you if that happens.
We may update these terms. For changes that affect your rights or what you pay, we will give you at least 30 days’ notice by email, and you may cancel before they take effect. Minor clarifications take effect when we publish them.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
If you live in Scotland or Northern Ireland, you may also bring proceedings in your own country’s courts, and the mandatory consumer protections of the country you live in still apply to you.
Questions about this policy? Email hello@getvintify.com or use the contact form.