FAQ
Questions before you start?
We've answered the important ones.
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Getting started
What is Vintify?+
Vintify is an all-in-one platform for Vinted resellers. It tracks your true profit per item, automates listings with AI, generates HMRC-ready tax reports, manages orders, and includes a growth bot that drops prices and handles offers — all in one place.
How does Vintify connect to my Vinted account?+
Vintify connects through your logged-in browser session using a Chrome Extension. You don't give us your Vinted password, and Vintify is designed to help with actions sellers already do manually, like managing listings, tracking sales, and organising orders.
Is Vintify only for big sellers?+
No. Vintify works whether you sell 5 items a week or 500. The profit tracking and AI listings are useful from day one. The growth bot becomes more valuable as your inventory grows.
Do I need to install anything?+
Just the Chrome Extension, which connects Vintify to your Vinted account securely. It takes under a minute to install and works with your existing browser session. No passwords required.
What happens after the 7-day free trial?+
You automatically move onto your chosen plan (monthly or lifetime) unless you cancel. No charges during the trial — we'll remind you before it ends. Cancel anytime from your billing settings with one click.
Security & data
Is this against Vinted's rules?+
Vintify is built to support normal seller workflows, such as listing management, price updates, messages, and tracking. You should always use automation responsibly and follow Vinted's terms.
Is my data safe?+
Yes. Your Vinted password is never asked for or stored. The Chrome Extension uses your active browser session. All data is encrypted in transit and at rest. We are UK-based and privacy-first.
Can Vintify access my Vinted account?+
The extension can read your listings, sales, and messages to sync them into Vintify. It cannot post, buy, or make changes to your Vinted account without your explicit action (like clicking "List to Vinted" in the auto-lister).
Can I delete my data?+
Yes. You can export or delete all your data at any time from Settings. Deleting your account permanently removes everything.
Pricing & billing
How much does Vintify cost?+
£25/month for everything, or £69 lifetime (one-time payment) while we're in founding member mode. Both plans include all 55+ features — no tiers, no upsells, no hidden fees.
Is there a free trial?+
Yes. You get a 7-day free trial with full access to every feature. You add your card to start, but you are not charged until the trial ends — and you can cancel anytime before then.
What's included in the lifetime plan?+
Everything. One payment of £69, no recurring charges ever. All current features, all future updates, priority support. You pay once and use Vintify for as long as it exists.
Can I cancel anytime?+
Yes. Cancel from your billing settings at any time. You keep access until the end of your current billing period. No phone calls, no retention emails, no hassle.
Tax & accounting
Does Vintify file my tax return for me?+
No. Vintify generates HMRC-ready reports (CSV and PDF) with all the numbers you need for your self-assessment. You still need to file your return with HMRC, but Vintify makes it easy to fill in the figures.
What tax basis does Vintify support?+
Both cash basis and traditional (accruals) basis. You can switch between them in the Tax settings.
Does Vintify track the £1,000 trading allowance?+
Yes. Vintify shows your total revenue and profit, and highlights when you cross the £1,000 trading allowance threshold so you know when you need to register for self-assessment.
Still have questions?
We're happy to help. Get in touch and we'll get back to you within 24 hours.